Privacy Policy
Last updated: 18 June 2026
Weighed ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit or shop at shop.weighed.com.au. This policy explains what information we collect, how we use it, and your rights in relation to it.
Information We Collect
When you create an account, place an order, or contact us, we may collect:
- Your name, email address, phone number, and billing/shipping address
- Order history and the products you have purchased
- Payment information processed securely by our payment provider, Stripe (see below)
- Technical information such as your IP address, browser type, and pages visited, collected via Google Analytics
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your order, account, or enquiries
- Send you marketing emails and newsletters, where you have chosen to subscribe
- Understand how visitors use our website, so we can improve it, using Google Analytics
- Comply with our legal and tax obligations
Payment Processing
All payments made on this website are processed securely by Stripe. We do not store your full credit card details on our servers. Stripe collects and processes your payment information in accordance with its own privacy policy, available at stripe.com/au/privacy.
Analytics and Cookies
We use Google Analytics to understand how visitors use our website, including which pages are viewed and how long visitors spend on the site. This is done using cookies, which are small text files stored on your device. Google Analytics data is anonymised where possible and is used only to improve our website and services. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.
Marketing Emails
If you subscribe to our newsletter, we will use your email address to send you marketing communications about our products, promotions, and updates. You can unsubscribe at any time using the link provided in any marketing email we send, or by contacting us using the details below.
Sharing Your Information
We do not sell or rent your personal information to third parties. We only share your information with:
- Stripe, to process payments
- Delivery and freight providers, to fulfil your order
- Google, for website analytics purposes (as described above)
- Government or regulatory bodies, where required by law
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access and Correction
You can view and update most of your personal information at any time by logging into your account. If you would like to access, correct, or request deletion of personal information we hold about you, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: our Contact page
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.